FAQ

Tru Energy Frequently Asked Questions

Tru Energy Energy-Optimized Wand creator, Cathy Goldstein, answers the questions most asked by our customers about how to use the wand, how often and how long to follow the protocol, and more!

Topics covered:

01:35 How To Use The Creams (exfoliation, how much to use, etc.)

06:02 Using Skincare Products (looking for skincare products with low chemical components and offensive ingredients, etc)

11:56 The Protocol: Video | Visual | Written

12:30 The Secret Sauce: About the Wands (Difference between "Standard" and "Sonic" wands.  "Does it have a battery?")

17:38 How Often/How Long to Do Protocol (Getting "Perfect" results)

 

How long will it take before noticing a difference with Tru Energy?
Changes will vary depending on age and skin damage. Some people notice a difference after only a few days.  Others may be longer.  We offer a generous money back guarantee on the wands, so please follow the recommended regimen for at least those 30 days in order to achieve maximum results.

Will my results go away if I stop doing the Tru Energy regime?
Tru Energy is like taking your face to the gym. Once you reach a point of improvement that you are satisfied with, you will want to enjoy a treatment periodically. This could be 1 to 3 times per week, or on special occasions that you want to just do a “facial tune up”.

What if I use my own creams with the Tru Energy wand? Will it work?
The Tru energy skincare line was designed with precise “slip” to ensure comfort and effectiveness when used in conjunction with the Energy Optimizing wand.  People have reported that when they have tried using creams other than the specially designed Tru Energy creams, they get dragging and pulling.  For this reason, we recommend using only the Tru Energy Daytime Treatment and Nighttime Treatment creams with the Energy Optimizing Wand.

Do the creams work by themselves?
The Tru Energy Skincare is packed full of hydrating nutrients anti oxidants and vitamins to nourish your skin and give anti aging results. But the Tru Energy regimen that includes the Energy Optimizing Wand (EO Wand) will give you much more satisfaction, and help you achieve the results that are in our test groups and pilot clinical trial.

What happens if I miss a day or two?
Initially you will get the best results if you follow the Tru Energy regime daily. But often people will miss a day or two with no repercussions and a quick response when they pick up their Tru Energy Regime.

How accurate do I need to be to see results?
The face map provided in your booklet has very clear diagrams and instructions to follow along with.

Do you need the whole set of skincare?
Yes, they are all designed to work together to give you the best results. Each component of the Tru Energy system works together to contribute to the over all results.

Do I need to do the regimen everyday?
It has been recommended to use daily for the first 30 days and then 2 or 3 times per week...or when you want to look great for a special occasion!

How long does the regimen take to do every day?
Most people have reported that initially it may take 10 to 12 minutes for the full protocol, but as you get more familiar and comfortable with the routine it is about 6 minutes.

My skin is sensitive, will I react to the product?
The ingredients of Tru Energy are all natural and contain none of the chemicals that tend to cause rashes and skin sensitivities. Once they discover it, most people with sensitive skin have actually reported that Tru Energy is the ONLY product they can use!  But, as with any product, if you are very sensitive or suspect you have allergies, you may want to test it on a small area of skin before doing a full regimen.

I have very dry / oil / mixed dry and oil skin.  Will Tru Energy work for me?
Tru Energy skin care was designed to work with all skin types. You may find that your skin will balance after using Tru Energy skincare and the regime.

What kind of guarantee do you offer?
Tru Energy comes with a full 365-day satisfaction guarantee on the Tru Energy Wands.  (Guarantee on creams may vary.)  If you aren't completely satisfied with the results, simply return the Energy Optimizing wand and skin care products for a full refund (less shipping). Contact us at 888-356-1146.

How is my order shipped?
We ship via USPS. 

How much is shipping and handling?
We charge a very reasonable $7.95 for all orders of $99 or less.  If you order $99.01 or more, your shipping is FREE!